Privacy Policy

Type of information we collect

Online forms

We collect information from visitors to our website when completing online forms. Personal information is data that identifies you and includes (but is not limited to) your name, business or personal email address, job title, organisation, organisation’s address, direct telephone number.

Communications

When you communicate with us by telephone, fax, email or other forms of electronic means we collect information about you.  In this respect, we may monitor, record and store any such communication in accordance with this Privacy Policy.

 

IP Address

In addition, we may collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

 

Why we collect such personal information

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

How we store, use, share and disclose your personal information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How we communicate with site visitors?

We may contact you to notify you regarding your membership, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

Other important information:

Information Security

Mining Network has implemented reasonable technical and organizational security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of personal information.

 

Links to Other Websites

To provide increased value to users of our websites, we may provide links to other websites or resources that are not part of Mining Network’s network. Mining Network does not exercise control over these websites or their privacy practices, and any information you provide is subject to the Privacy Policies of those websites, and not this Policy.

 

Job Applicants

Mining Network is the data controller for the information you provide during the process unless otherwise stated. If you have any queries about the process or how we handle your information, please contact us at privacy@miningnetwork.co.uk.

 

Children

Our websites contain business-related content and are specifically aimed at and designed for use by adults. Mining Network does not knowingly solicit or collect personal information from or about individuals under the age of 18 years.

 

Changes to this Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

How to Contact Us

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at privacy@miningnetwork.co.uk or send us mail to; 8 Clements Hall Way, Hawkwell, Essex, SS5 4FP, United Kingdom.